Beer was cold and delivered quickly , Waitress was on point and very nice ,Food was hot and tasty for a lunch time snack ( popcorn shrimp and wedges) . Quick service for a Saturday lunch ! And good food !
(4)
Dave F.
I thought we would be spending the afternoon at Buffalo Wild Wings but it ended up being a short visit. We started by sitting at the bar, but after one drink each we decided that we were tired of being ignored. We asked the hostess to find us a table outside, but once we were seated, we never saw another BWW employee again. Needless to say, we won't be back.
(1)
Chris K.
Service is ok. Tables were not cleared promptly. Food was good. Kinda dirty. Just ok.
(2)
Abigail M.
So filthy! Not a busy Sunday night yet all the tables around us were left dirty for hours! We even had to ask for the server to bus our table, which was not something she wanted to do. This was shown by her sigh and annoyance in her voice. Management even walked by all the dirty tables. It made me not want to drink or eat anything! This is not a BWW I will ever want to come to again!
First I would like to say if it were possible to give a review with 0 stars or negative stars I would definitely do so, because this location does not deserve even 1 star. This will be my 6th visit to this BWW location and will also be my last. We've had a different wait staff member each time we've came and have been dissatisfied with service all but once. So I am now convinced all wait staff is incompetent. Although we received quick service on this visit, the quality of the service was subpar; we ordered a Garden Crasher appetizer with which we received blue cheese mixed with tzatziki- when we addressed this to the waitress she did not seem to believe what we were saying and began to argue. I sat for ten minutes without being asked if i would like another drink or a replacement beverage after I had finished my mixed drink. We ordered two separate orders of boneless for which we did not receive dipping sauces nor were they offered. Also, the "Team Captain", Diego, came to the outside dining area where we were seated and spoke to every table of customers and asked how their meal was and if they needed anything except for ours; as a "Team Captain" I was under the impression they were to approach each table and enhance each guest experience- I am extremely dissatisfied with the level of customer service we received tonight, and quite honestly every other visit at this location. As previously stated, this is my last visit to the Rock Hill BWW- at this point it would be worth the time and extra gas used to drive to any other BWW location.
(1)
John W.
Service was slow. Didn't get straws until we asked, menus stayed on table for 10 minutes, drinks got empty. Couldnt play the quiz game as waitress nerve came around. Wings were good, temp and flavor just right. Wing King has better wings but for sports/bar this is better overall. Bleu cheese was really mild. Black bean burger for wife and custom burger was done well. Waitress memorized order, which was cool... But I'm here with with wife and 4 kids (12-18) and she asked "will this be separate or one check"... Wtf?
(3)
Todd W.
I have been to this location a couple of times and the service flat out sucked. My first visit I had to send back a salad 2 times before it was even in the neighborhood of being right and it took at least 30 minutes to get it. A salad people how hard is it to fix a salad right?!?!? The latest visit was by my wife and son and to be frank it really Pi$$ES me off! My wife and son stopped by after a parade to have some wings and snacks. My wife had 1 (one!!!) beer. The service was extremely slow and when my wife brought this to the attention of the manager the manager insisted on buying the meal for my wife. This was not her intent at all. My wife was disappointed in the service and what should have been a 30-40 minute visit, if that, turned into an hour long wait to get service, the bill and containers. She wanted to let the management know this and that the server was more interested in hanging out near the bar than anything else. My wife left and paid NO TIP. My wife and son gathered their things and headed home. Cut to a traffic stop with my wife and the local police department. It seems that the people at the restaurant didn't like fact that they had faults pointed out and that no tip was left, so their recourse was to call the police and say that my wife was drinking and was unsafe. Suffice it to say she was not drunk the police let her go and after explaining what had happened, my wife was told that they did receive a call from Buffalo Wild Wings advising them that she was unsafe to drive. I will Never Ever visit this location or any others! I will make it my life's mission to tell people to not visit this location in particular. Because of this and other experiences I have had with poor service this place does not deserve to have the privilege of calling themselves a restaurant!
(1)
Greg B.
Really really slow service don't go during lunch. Food was great
(3)
Crystal A.
We have been 3 separate times. The first time was for lunch my daughter and I went nothing out of the ordinary food was good, service was ok. Second time my husband and I went on a Friday night and they had a major meltdown or something! Food was wrong waitress never checked on us after giving us our food. Total let down! Third time it was my son's birthday and he wanted to go here. The service was excellent and food was good. They even called out his name over the place and gave him a bottle if sauce for his birthday. So basically it was hit and miss some good and some bad. We will try it again I am sure & hopefully we get them on a good day! :)
(3)
Lindsey M.
Check your total before signing your receipt!!! We ate our check was $29 and some change when the waitress brought the card back with the receipt to sign the amount was $40...now this could be human error or it could be the way the staff make their tips. She didn't seem surprised when we called her over and told her it was wrong and the manager brought the ticket over with the correct price and told us to make sure it charges right and to come back if not...
(1)
Don A.
Wow this would a great place to open a BAR. The girl behind the bar is so obsessed with the orders from the little ticker machine she does not even see the customers waiting to order in front of her. Ordered wings they were brought to me with-in 2 minutes. Appears they have everything pre cooked sitting under a warmer letting them overcook and dry out Not worth coming back!!
(2)
Keaton S.
Worst service of any BWW I've ever been to. This location won't last long with this team on staff.
(1)
ashley p.
Food was pretty good, service was ok. Manager in the white jersey came by and was very friendly. Changed one of the tv's for us.( this was on a UFC fight night, so we were pretty impressed they were willing to change it)
(3)
Brian A.
Who doesn't love chicken wings? Okay...let me rephrase that. Who comes to Buffalo Wild Wings if they don't like chicken wings? Exactly. Don't complain about the burger you ordered at a wing joint. The food: The wings had an incredible flavor. The Caribbean Jerk wings have one of the best flavors I've tasted. The Asian Zing and the hot wings were also nicely flavored. My piece of advice on these wings though...cut down the sugar. This isn't a kids meal. Here's the problems I had with the food: The wings were luke warm, the fried pickles tasted mostly like batter, and the kids meals...don't even get me started...but you better order three for each kid. These meals are ridiculously small and pathetic...as in..we divvy up a store bought fruit cup for the fruit serving. So the wings are good...but they're small...overcooked, and not physically hot. I'd still overlook this knowing that it may have been an off night and the flavors were great. The service was very friendly and we really liked our waitress. Great personality and helpful. The problem was how slow everything was. Beer came after I was done with some fairly hot wings...I'm pretty certain you could have sold me another one if the beer had arrived with my wings. Instead...sad old dad...is sipping his daughter's milk. Shameful...I know. So here is the real kicker with Buffalo Wild Wings: $50 for a family of four! Did you get that? $50!!! This was on their cheap wing night too. $.60 wing night. 12 wings...a salad...two kids meals...fried pickle app...and two beers...$50 Small portions, small wings...and a kids meal that didn't come close to filling the bellies of my 5 and 6 year old. *I really, really wanted this to be a hit for Rock Hill. I wanted this to be a place to go hang out and catch the game. I wanted them to have meaty wings and decent beer specials. I wanted them to have reasonable prices and adequate serving portions. This is a corporate location too...so it's not like the managers and employees are going to be able to direct this restaurant much...and that's too bad...because I don't see this restaurant lasting for more than a year or two. Try: The Caribbean Jerk wings and a happy hour beer...then get out of Dodge Avoid: Bringing the family ** I must also say...the manager here is great and accommodating would do corporate a world of good, to let there managers direct the restaurant to fit the local clientele.
(2)
Vanessa N.
I came at lunch time with the hubby. We had nachos as a appetizer and the appetizer serving was huge. I have read another review were it said the serving portions were small in reference to the kids meal. I can't speak for the kids meal but the regular hamburger meal and nachos were huge. In my opinion the nachos could easily be an appetizer for four and the hamburger meal could be split in half. My husband and I both could barely finish the food. The taste was good, food was hot and I thought the price was average for that type of meal. Service was fast, friendly and ironically that would be my only issue. We were asked 6 different times If our food was okay. Not by the same person but every person that worked there asked us this. It may have been because the restaurant was fairly new to the area but it was somewhat disruptive and hard to have a conversation without being stopped. There is also a separate individual that comes by and introduces sauces and gives taste samples out.We have had two visits and the second visit was an improvement over the first. Restaurant is geared towards those who like sports. There is a huge big screen TV although I could give a hoot about sports and still enjoyed the place. Its loud enough inside that kids would fit right in. Will definitely come back!
(4)
Eric C.
It is what you expect, wings, wraps, and bar food. Took the family there for lunch and two entrees and two kids meals was $50. So it is a little on the higher side price wise for what you get.
(3)
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Address :1460 Meeting Blvd,Suite 119
Rock Hill, SC, 29730
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Loud Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Best Nights : Thu, Fri, Sat Smoking : Outdoor Area/ Patio Only Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : Yes
Anthony P.
Beer was cold and delivered quickly , Waitress was on point and very nice ,Food was hot and tasty for a lunch time snack ( popcorn shrimp and wedges) . Quick service for a Saturday lunch ! And good food !
(4)Dave F.
I thought we would be spending the afternoon at Buffalo Wild Wings but it ended up being a short visit. We started by sitting at the bar, but after one drink each we decided that we were tired of being ignored. We asked the hostess to find us a table outside, but once we were seated, we never saw another BWW employee again. Needless to say, we won't be back.
(1)Chris K.
Service is ok. Tables were not cleared promptly. Food was good. Kinda dirty. Just ok.
(2)Abigail M.
So filthy! Not a busy Sunday night yet all the tables around us were left dirty for hours! We even had to ask for the server to bus our table, which was not something she wanted to do. This was shown by her sigh and annoyance in her voice. Management even walked by all the dirty tables. It made me not want to drink or eat anything! This is not a BWW I will ever want to come to again!
(1)Rose M.
I was hoping they would redeem themselves the 2nd time around, but things were only worse. My first experience here, the waiter did not even take my order(in a group of 11), I had to stop him and tell him that I wanted a regular burger with a side of bleu cheese. 45min later he brings me some Swiss cheese onion ring burger... Not wanting to wait another 45min, I didn't send it back. So I paid $10 for a side order of fries basically. The bar was extremely slow. It took almost 10min to get your drink EVERY TIME (the restaurant was dead at this point btw), and everyone there seemed to be giving us what I can only describe as "the stank face". Second experience: my fiancé called and asked if they had a happy hour going that day and he was told yes. So we go and there is no happy hour. But whatever. He ordered a new castle, I went for diet Pepsi. The new castle was flat and my "diet" pepsi was ultra sweet. Service wasn't too slow, and the wings were good, but my Mediterranean salad was supposed to come with lemon pepper chicken and a side of hummus. It did not. So we paid $12 for some lettuce olives and dressing.... It's just a crap show at this place. I'll get sucked into going back for $3 appetizers and $3 drinks at happy hour (WEEKDAYS ONLY, mind you), but only until I find a better place close by. Other offenses: shitty music selection, staff loiters at the host stand, the bar, pretty much anywhere, and all 52 tv's are on 1 of 3 channels.
(1)Ciara C.
First I would like to say if it were possible to give a review with 0 stars or negative stars I would definitely do so, because this location does not deserve even 1 star. This will be my 6th visit to this BWW location and will also be my last. We've had a different wait staff member each time we've came and have been dissatisfied with service all but once. So I am now convinced all wait staff is incompetent. Although we received quick service on this visit, the quality of the service was subpar; we ordered a Garden Crasher appetizer with which we received blue cheese mixed with tzatziki- when we addressed this to the waitress she did not seem to believe what we were saying and began to argue. I sat for ten minutes without being asked if i would like another drink or a replacement beverage after I had finished my mixed drink. We ordered two separate orders of boneless for which we did not receive dipping sauces nor were they offered. Also, the "Team Captain", Diego, came to the outside dining area where we were seated and spoke to every table of customers and asked how their meal was and if they needed anything except for ours; as a "Team Captain" I was under the impression they were to approach each table and enhance each guest experience- I am extremely dissatisfied with the level of customer service we received tonight, and quite honestly every other visit at this location. As previously stated, this is my last visit to the Rock Hill BWW- at this point it would be worth the time and extra gas used to drive to any other BWW location.
(1)John W.
Service was slow. Didn't get straws until we asked, menus stayed on table for 10 minutes, drinks got empty. Couldnt play the quiz game as waitress nerve came around. Wings were good, temp and flavor just right. Wing King has better wings but for sports/bar this is better overall. Bleu cheese was really mild. Black bean burger for wife and custom burger was done well. Waitress memorized order, which was cool... But I'm here with with wife and 4 kids (12-18) and she asked "will this be separate or one check"... Wtf?
(3)Todd W.
I have been to this location a couple of times and the service flat out sucked. My first visit I had to send back a salad 2 times before it was even in the neighborhood of being right and it took at least 30 minutes to get it. A salad people how hard is it to fix a salad right?!?!? The latest visit was by my wife and son and to be frank it really Pi$$ES me off! My wife and son stopped by after a parade to have some wings and snacks. My wife had 1 (one!!!) beer. The service was extremely slow and when my wife brought this to the attention of the manager the manager insisted on buying the meal for my wife. This was not her intent at all. My wife was disappointed in the service and what should have been a 30-40 minute visit, if that, turned into an hour long wait to get service, the bill and containers. She wanted to let the management know this and that the server was more interested in hanging out near the bar than anything else. My wife left and paid NO TIP. My wife and son gathered their things and headed home. Cut to a traffic stop with my wife and the local police department. It seems that the people at the restaurant didn't like fact that they had faults pointed out and that no tip was left, so their recourse was to call the police and say that my wife was drinking and was unsafe. Suffice it to say she was not drunk the police let her go and after explaining what had happened, my wife was told that they did receive a call from Buffalo Wild Wings advising them that she was unsafe to drive. I will Never Ever visit this location or any others! I will make it my life's mission to tell people to not visit this location in particular. Because of this and other experiences I have had with poor service this place does not deserve to have the privilege of calling themselves a restaurant!
(1)Greg B.
Really really slow service don't go during lunch. Food was great
(3)Crystal A.
We have been 3 separate times. The first time was for lunch my daughter and I went nothing out of the ordinary food was good, service was ok. Second time my husband and I went on a Friday night and they had a major meltdown or something! Food was wrong waitress never checked on us after giving us our food. Total let down! Third time it was my son's birthday and he wanted to go here. The service was excellent and food was good. They even called out his name over the place and gave him a bottle if sauce for his birthday. So basically it was hit and miss some good and some bad. We will try it again I am sure & hopefully we get them on a good day! :)
(3)Lindsey M.
Check your total before signing your receipt!!! We ate our check was $29 and some change when the waitress brought the card back with the receipt to sign the amount was $40...now this could be human error or it could be the way the staff make their tips. She didn't seem surprised when we called her over and told her it was wrong and the manager brought the ticket over with the correct price and told us to make sure it charges right and to come back if not...
(1)Don A.
Wow this would a great place to open a BAR. The girl behind the bar is so obsessed with the orders from the little ticker machine she does not even see the customers waiting to order in front of her. Ordered wings they were brought to me with-in 2 minutes. Appears they have everything pre cooked sitting under a warmer letting them overcook and dry out Not worth coming back!!
(2)Keaton S.
Worst service of any BWW I've ever been to. This location won't last long with this team on staff.
(1)ashley p.
Food was pretty good, service was ok. Manager in the white jersey came by and was very friendly. Changed one of the tv's for us.( this was on a UFC fight night, so we were pretty impressed they were willing to change it)
(3)Brian A.
Who doesn't love chicken wings? Okay...let me rephrase that. Who comes to Buffalo Wild Wings if they don't like chicken wings? Exactly. Don't complain about the burger you ordered at a wing joint. The food: The wings had an incredible flavor. The Caribbean Jerk wings have one of the best flavors I've tasted. The Asian Zing and the hot wings were also nicely flavored. My piece of advice on these wings though...cut down the sugar. This isn't a kids meal. Here's the problems I had with the food: The wings were luke warm, the fried pickles tasted mostly like batter, and the kids meals...don't even get me started...but you better order three for each kid. These meals are ridiculously small and pathetic...as in..we divvy up a store bought fruit cup for the fruit serving. So the wings are good...but they're small...overcooked, and not physically hot. I'd still overlook this knowing that it may have been an off night and the flavors were great. The service was very friendly and we really liked our waitress. Great personality and helpful. The problem was how slow everything was. Beer came after I was done with some fairly hot wings...I'm pretty certain you could have sold me another one if the beer had arrived with my wings. Instead...sad old dad...is sipping his daughter's milk. Shameful...I know. So here is the real kicker with Buffalo Wild Wings: $50 for a family of four! Did you get that? $50!!! This was on their cheap wing night too. $.60 wing night. 12 wings...a salad...two kids meals...fried pickle app...and two beers...$50 Small portions, small wings...and a kids meal that didn't come close to filling the bellies of my 5 and 6 year old. *I really, really wanted this to be a hit for Rock Hill. I wanted this to be a place to go hang out and catch the game. I wanted them to have meaty wings and decent beer specials. I wanted them to have reasonable prices and adequate serving portions. This is a corporate location too...so it's not like the managers and employees are going to be able to direct this restaurant much...and that's too bad...because I don't see this restaurant lasting for more than a year or two. Try: The Caribbean Jerk wings and a happy hour beer...then get out of Dodge Avoid: Bringing the family ** I must also say...the manager here is great and accommodating would do corporate a world of good, to let there managers direct the restaurant to fit the local clientele.
(2)Vanessa N.
I came at lunch time with the hubby. We had nachos as a appetizer and the appetizer serving was huge. I have read another review were it said the serving portions were small in reference to the kids meal. I can't speak for the kids meal but the regular hamburger meal and nachos were huge. In my opinion the nachos could easily be an appetizer for four and the hamburger meal could be split in half. My husband and I both could barely finish the food. The taste was good, food was hot and I thought the price was average for that type of meal. Service was fast, friendly and ironically that would be my only issue. We were asked 6 different times If our food was okay. Not by the same person but every person that worked there asked us this. It may have been because the restaurant was fairly new to the area but it was somewhat disruptive and hard to have a conversation without being stopped. There is also a separate individual that comes by and introduces sauces and gives taste samples out.We have had two visits and the second visit was an improvement over the first. Restaurant is geared towards those who like sports. There is a huge big screen TV although I could give a hoot about sports and still enjoyed the place. Its loud enough inside that kids would fit right in. Will definitely come back!
(4)Eric C.
It is what you expect, wings, wraps, and bar food. Took the family there for lunch and two entrees and two kids meals was $50. So it is a little on the higher side price wise for what you get.
(3)